MaidThis Northwest San Antonio

Still texting your cleaner to ask if it's done?

We run Airbnb and Vrbo turnovers off your booking calendar, with a backup cleaner on every property and a photo report on your phone before the next guest arrives.

Laundry washed and remade at the property, every turn.

A sample turnover report: a completed turnover summary, a damage photo, room by room photos, supplies running low, an item a guest left behind, and the full checklist.
The report a host gets after every turnover. Sample property, real report.

Your week now, and your week with us.

Open any row to see the part of our system that handles it.

You message them after every checkout to make sure they are coming. We read your booking calendar.

Connect your listing once. We see every checkout, and whether a guest arrives the same day, so the turnover is on our schedule before you think to ask.

Guest Turnover 11:00 Guest Turnover 10:00 Open

Every checkout gets a turnover automatically. Same-day arrivals are flagged so nobody is late.

A sick day or a flat tire means an empty slot and a scramble. A main and a backup cleaner on every property.

Two cleaners know your home. If your main cleaner cannot make it, the backup already knows the property, and the codes and checklist are on their phone the moment they are sent.

M
Maria G.Main cleaner
Assigned
L
Lucia R.Backup cleaner
Ready

Sample names

You find out it is done when the guest checks in. A photo report before the next check-in.

Room by room photos, every task on the checklist ticked, and anything that needs you, on your phone the moment the turnover is finished.

Room by room photos section of a sample host report
Damage turns up in a review a week later. Damage is photographed before we clean.

If a guest broke or stained something, it is on your report, photographed as we found it, while you still have time to file a claim.

Damage section of a sample host report, showing a wine stain on a rug
The next guest tells you there is no toilet paper. We refill from your supply and flag what is low.

We restock from your own supply closet every turn. Anything running low is on the report so you can reorder before it runs out.

Running low section of a sample host report
A guest asks about a charger nobody remembers seeing. Found items are logged on your report.

Anything a guest left behind is set aside somewhere safe in the property and listed on the report, with where we put it.

Found at the property section of a sample host report, listing a phone charger
You text door codes and wifi to every new face. Your property is onboarded once.

Codes, wifi, parking, where the supplies and spare linens live. Filled in once, then on every cleaner's phone at the door.

Getting in panel on a sample cleaner's phone, with door code, wifi and parking

Ready before your next guest pulls in.

Beds stripped and remade with freshly washed linens, every room reset to the same checklist, and the report on your phone before check-in.

Switching takes one form.

Three steps, and after that the calendar does the scheduling.

  1. 1

    Tell us about the property

    Codes, wifi, parking, supplies and linens, once, on a secure form. Door codes are stored encrypted.

  2. 2

    Connect your calendar

    Paste your listing's calendar link from Airbnb or Vrbo. From then on every checkout is on our schedule.

  3. 3

    Get your first report

    Your main cleaner does the first turnover, your backup learns the property, and the report lands on your phone.

What's in a turn, and what isn't.

No surprises on either side. This is exactly what you are booking.

Every turnover

  • Every room cleaned to the same checklist
  • Beds stripped, linens washed and dried at the property, beds remade
  • Supplies refilled from your own supply closet
  • Damage photographed before we clean
  • Low supplies and found items on your report
  • A photo report before the next check-in

Not included

  • Buying or replacing supplies. We use what is in your supply closet and tell you what is running low.
  • Laundry pickup or drop-off. Linens are washed in the property's own machines.
  • Taking the trash to the curb, unless the turnover falls close to your pickup day.

Stop checking on your cleaner.

Tell us about your property and we will send you a turnover quote.